Contact support

Our support team is available 24/7.

To email support, select a topic.

New partners

Registration

To join the Yandex Advertising Network, fill out the application. Specify your contact information, payment details, and information about your app. To learn more about how to fill out the application, see Registration in the Yandex Advertising Network.

We will review your application to join the Yandex Advertising Network within two days. The Yandex moderation team will use this time to check your app for compliance with the Rules of Participation. After moderation is complete, you'll see a message about the results on the Notifications tab.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

App moderation

Moderation is checking a resource for compliance with the Rules of Participation in the Yandex Advertising Network. Moderation takes less than one day for sites and up to two days for mobile apps. After moderation is complete, you'll see a message about the results on the Notifications tab.

To learn more about moderation stages and timeframes, see App moderation.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Confirming access to the app

To confirm the developer's access to the app, the Yandex Advertising Network uses their email or site specified in the app store. To learn more about confirmation methods, see Adding an app.

If the email or site is listed in the store but not displayed in the Yandex Advertising Network interface, fill out the form below to confirm access to the app.

Serving ads

Ad placement
  1. Add an app and wait for the moderation to complete.

  2. Create ad units.

  3. Integrate units into the app code.

To learn more about ad placement, see Monetization. If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Setting up ad units

To learn more about setting up ad units and their formats, see Creating an ad unit.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

App blocked due to invalid clicks and impressions

An app may be blocked if it uses fraudulent methods for getting clicks and impressions. It will be rejected with a message saying “The site or app doesn't meet the Rules of Participation in the Yandex Advertising Network for other reasons”.

Rule violations

If an app violates the Yandex Advertising Network Rules, fill out the form below.

SDK integration

Integrating the Yandex Mobile Ads SDK

For step-by-step integration instructions, see Yandex Mobile Ads SDK.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Payments and statistics

Documents and payments

You will receive payments from the Yandex Advertising Network each month after reaching the threshold. The threshold depends on your country of residence and type of partnership.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Statistics and monitoring

The Yandex Advertising Network has tools to help you analyze and monitor statistics: reports, widgets, Telegram notifications, and newsletters. To learn more, see Statistics and dashboard

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Integrating the Yandex Advertising Network with mediation

Integration via In-App Bidding

To integrate the Yandex Advertising Network with your mediation platform using In-App Bidding, fill out the form below. We'll review your application and contact you.

Other

Ad performance

Your ad performance and your revenue both depend on many factors. You can find our general recommendations in Increasing ad efficiency.

If you haven't found the answer to your question, describe the issue in detail using the feedback form and attach screenshots so that we can help you faster.

Other issues

If you have other questions, fill out the form below.

If your question doesn't require detailed review, you can:

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