Registration and payments
Registration in the Yandex Advertising Network
An error occurs when I submit the form
Make sure the form is filled in correctly:
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Your full name as specified in your passport or legal ID. Non-residents of the Russian Federation should indicate their last name, first name, and middle name using the Latin alphabet.
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Make sure that the Date of birth, Email, and Phone fields have data entered in the correct format.
If you entered the data correctly but still can't submit the form, contact support.
If there was a mistake, correct it and try submitting the form again.
Filling out payment details
I can't enter my address
Enter any available address and send the form. Report this to support. Provide the correct address in your message.
What's the difference between a representative and a contact person?
A representative signs a contract with you. A contact person is the one you communicate with regarding accounting issues.
Where do I find my payment details?
- You can find the SWIFT code (unique bank ID) in your bank account details.
- To get your IBAN (international bank account number), contact the bank.
Where can I find my contract and financial documents?
You can find the contract number, payment details, and financial documents in the Yandex Advertising Network interface. To find them, go to Extras → Documents in the side menu.
Individuals who are residents of the Russian Federation
I can't add a YooMoney account
Payments via YooMoney are only available to identified users.
Where can I learn my INN (TIN)?
The INN is the taxpayer identification number. To obtain your taxpayer ID certificate, contact the local tax inspection office for your address of residence.
Individuals can find their INN on the website service.nalog.ru
How do I learn my SNILS?
The SNILS is the number of the individual personal account of a citizen in the mandatory social security system. To obtain your certificate, contact the social security office (pension fund) for your address of residence.
Legal entities and individual entrepreneurs who are residents of the Russian Federation
Can I use a facsimile signature on documents?
No, Yandex doesn't accept documents with a facsimile signature.
What should I do if the taxation system changes?
An electronic copy of the notice from the Federal Tax Service about the changes in the taxation system should be sent to support.
A certain sum is withheld from my remuneration according to a writ of execution even though I already paid off my debt
Yandex sends information about payments withheld due to writs of execution to the Federal Bailiff Service (FBS). If you have paid off your debt but your remuneration is still being withheld, please contact the FBS.
I haven't received my remuneration
There may be several reasons for that:
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The amount of your remuneration has not reached the payment threshold of 3000 rubles. You can check this in the Yandex Advertising Network interface under Statistics.
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Yandex hasn't received the original copies of the required documents for the month. If you're working under the general taxation system, please check the status of your documents in the Extras → Documents tab in the Yandex Advertising Network interface.
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Yandex hasn't received the original copy of your contract or the contract hasn't been accepted. Check the contract status on the Extras → Documents tab in the Yandex Advertising Network interface.
If your reason wasn't listed above, please contact us using the feedback form.
I am using the simplified taxation system. Do I need to sign the certificate and send the invoice?
You do not need to send the certificate and invoice. If you haven't reported any mistakes in the document within 10 business days from the date it was created, your certificate is automatically considered finalized. You will be emailed a photocopy of the act signed by Yandex no later than the 15th day of the current month.
Is it possible to create a certificate of services rendered using my own template?
No, you must send the certificate you received from Yandex by email. If you found any mistakes, please specify them in your response by email.
Do I have to send all the required documents within the month?
Yes, otherwise the the documents won't be accepted. You must send the certificate of services rendered and the invoice. If you use the simplified taxation system, you do not need to provide a certificate of services rendered or the invoice.
What's the deadline for sending copies and the original documents for the current month?
The deadline for sending copies is specified in the email containing the certificate of services rendered (this is usually around the 12th day of every month). The originals must be sent before the end of the month. Yandex cannot send you remuneration without the original documents. If this happens, the remuneration amount will be added to the following month's total and the following month's documents will reflect the combined payment period.
Make sure all the documents have been accepted by Yandex before planning any transactions in your accounting system. You can track the statuses of your documents in the Yandex Advertising Network interface, on the Extras → Documents tab.
Can I just send the original documents without the copies?
Yes.
I am using the simplified taxation system. The accounting department is not accepting my unilateral certificate of services rendered.
Generating a unilateral certificate of acceptance does not violate applicable legislation. Such certificate contains all the necessary details listed in Section 9 of the Federal Law “On Accounting”, which means the accounting department is required to accept such document by law.
Can I change the name of the service provided in the invoice?
You can't change any phrasing in the documents.
Residents of other countries
I haven't received my payment
Your revenue may not have reached the payout threshold of 150 US dollars or 100 euros. You can check this in Statistics in the Yandex Advertising Network interface in the Yandex Advertising Network.
If you reached the threshold but haven't received your payment, please contact us via the feedback form.