Registration and payments
Registering with the Yandex Advertising Network
I get an error message when submitting the application
Make sure the form is filled in correctly:
-
Your full name as specified in your passport or legal ID. Non-residents of the Russian Federation should indicate their last name, first name, and middle name in Latin letters.
-
Make sure that the Date of birth, Email, and Phone fields have data entered in the correct format.
If your data is correct but you're still having trouble submitting the form, contact support.
If you made a mistake in the form, correct it and try submitting the form again.
Specify your banking details
I can't enter my address
Enter any available address and send the form. Report this to support. Provide the correct address in your message.
How does a representative differ from a contact?
The agreement will be signed with the representative. The contact person will be contacted regarding accounting issues.
How do I find out my payment details?
- You can find the SWIFT (unique bank identification code) in the details of the bank where the account was opened.
- To obtain the IBAN (international bank account number), contact the bank.
Where can I view my contract and financial reporting?
You can find the contract number, banking details, and financial reports in the Yandex Advertising Network interface. From the sidebar, select Extras → Documents.
Self-employed who are residents of the Russian Federation
I can't add an account in YooMoney
Payments via YooMoney are available only to identified users.
Where can I learn my INN (TIN)?
INN is a taxpayer identification number. To obtain your taxpayer ID certificate, contact your local tax inspectorate.
How do I learn my SNILS?
SNILS is a citizen's individual personal account number in the mandatory social security system. To obtain this certificate, contact your local pension fund.
Legal entities and individual entrepreneurs who are residents of the Russian Federation
Can I use a facsimile signature for the documents?
No, Yandex doesn't accept documents with a facsimile signature.
What should I do if I changed my taxation system?
Please send a digital copy of the Federal Tax Service's notice confirming your transition to the new taxation system to our support team.
A certain amount is withheld from my revenue according to a writ of execution even though I already paid off my debt
Yandex submits information regarding funds withheld under writs of execution to the Federal Bailiff Service (FSSP). If your debt has been paid in full but deductions are still being made, please contact the FSSP.
I haven't received my revenue payment
There may be several reasons for that:
-
Your revenue hasn't reached the payout threshold of 3000 rubles. You can check this in the Yandex Advertising Network interface under Statistics.
-
Yandex hasn't received the original closing documents for the month. If you operate under the general taxation system, check the status of your documents on the Extras → Documents tab of the Yandex Advertising Network interface.
-
Yandex hasn't received the original contract, or the contract wasn't accepted. Check the contract status under Extras → Documents in the Yandex Advertising Network interface.
If your reason wasn't listed above, contact us using the feedback form.
I use the simplified taxation system. Do I need to sign the certificate of services rendered and send you the VAT invoice?
You need to submit the certificate of services rendered and a VAT invoice if you operate under the simplified taxation system with VAT. Partners who operate under the simplified taxation system without VAT don't need to provide closing documents.
If you don't report errors within 10 business days of the date it was issued, the certificate of services rendered is deemed accepted. You will receive a digital copy of the certificate signed by Yandex via email no later than the 15th of the current month.
Can I create a certificate of services rendered using my own template?
No. You need to submit the certificate of services rendered that you received from Yandex by email. If there are any errors, please report them in your reply.
Can I submit only some of the required documents for the month?
No. Please submit all the required documents; otherwise, they won't be accepted. The required documents include a certificate of services rendered and a VAT invoice. If you operate under the simplified taxation system without VAT, you don't need to provide closing documents.
What is the deadline for submitting digital and original documents for the current month?
The deadline for submitting digital and original documents is specified in the email containing the certificate of services rendered (typically around the 12th of each month). You can send the original documents to Yandex until the end of the month. Yandex can't issue payouts without the original documents. If you don't submit the original documents, the amount will be added to your revenue for the following month, and you will receive documents for the combined period.
Make sure all the documents are marked as accepted in Yandex before recording the revenue amount in your accounting system. You can track the status of your documents under Extras → Documents in the Yandex Advertising Network interface.
Can I send you the original documents without emailing you the digital copies?
Yes.
I use the simplified taxation system. The accounting department doesn't accept my unilateral certificate of services rendered.
Issuing a unilateral certificate of services rendered under a contract is fully compliant with the Russian law. This certificate includes all mandatory details required under Article 9 of the Federal Law “On Accounting”, so your accounting department is legally required to accept it.
Can I change the name of the service specified in the VAT invoice?
No, you can't change the wording in the documents.
Residents of other countries
I haven't received my revenue payment
Your revenue may not have reached the payout threshold of USD 150 or EUR 100. You can check this in the Yandex Advertising Network interface under Statistics.
If you reached the threshold but haven't received your payment, please contact us via the feedback form.